Testimonials | Solicitors in Bury St Edmunds offering fixed prices in easy to understand packages
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Here is what our clients have to say about us


“I have been sensitively handled through what has been a very distressing time for me, and I am very grateful for that gentle leadership. I have been made very welcome every time I (often unannounced) call in at the offices, and I would not hesitate to recommend Michelle Ellis and her firm to others in my position.”


Simon L – February 2015


“I found Michelle Ellis to be very helpful and engaging with every question that I had. I was a little daunted with the prospect of having to come and see a solicitor in the first place but almost straight away Michelle put my mind at ease with her kind and charming manner.  I found the experience to be a pleasant one made easy and friendly by Michelle.”

Ali H – February 2015


“Michelle Ellis was very approachable and responsive; especially considering the time constraints involved in the case. I felt my expectations were met.  I didn’t feel there were any ways Michelle could’ve done better. The few frustrations I had were as a result of the legal team representing my opposition and not Michelle.”

Corinne R – February 2015


“Michelle Ellis is very knowledgeable about this aspect of law, she explained everything to me in ordinary language so that I could understand the procedure. She was very patient and easy to communicate with and made this stressful time of my life tolerable. I do not feel anyone could have done better and would certainly recommend her to anyone contemplating divorce. She was first class.”

Graham S – February 2015


“I have been networking with the solicitor Robina Cawston and her colleagues for many years. Genuine, Honest – the finest people to do business with. Highly Recommended.”

Tony S – February 2015


In addition to her expertise and professionalism as a Solicitor, Michelle Ellis has an exceptional set of personal skills that made my experience so much easier and less daunting. She is compassionate, understanding, a great listener and most important to me, honest and fair and she helped me understand that most complex matters in a clear and simple way. She clearly outlined the process and pricing structure options and did everything she said she was going to do on time.

Steve L – February 2015


“Michelle Ellis, I would certainly recommend you and the company to my friends and family. You and your colleagues have always dealt with my case professionally and sensitively. I have been very satisfied with the service I have received from Atkins Thomson solicitors. The fees have been open and transparent. I thank you most sincerely for your kind attention.”

Lynda M – February 2015


“Michelle, You really have done a great job….. I can’t thank you and your staff enough for all your assistance over the last months. Please pass on my thanks. Hope you and all your colleagues have a great Christmas and a better new year.”

Scott F – December 2014


“I also wanted to say thank you very much to Emily Isted and all at Atkins Thomson for the excellent service and help we received throughout the process of buying our property, we’ve found you an excellent firm to deal with and won’t hesitate to recommend you or contact you regarding any  requirements we might have in the future. Thanks again.”

Ruth L – September 2014


“I would like to wholeheartedly recommend the services of Robina Cawston and her team at Atkins Thomson Solicitors.  I have never come across such a friendly practice of Solicitors – all too often they can be a faceless person, reluctant to have any contact with their clients and also difficult to communicate with.  We have used the services of Robina and her team on 4 occasions now.  Firstly for the sale of our home, and subsequently for the  purchase of land on their Fixed At service.  We found both transactions to be as stress free as they possibly could be, with Robina and her team keeping us up to date and informed with progress every step of the way. More recently, I have sought Robina’s advice on a potential house purchase and also a legal matter concerning finance.  Her advice has been invaluable, and as always backed by the friendly and approachable manner of the whole team.”

We have since recommended the many services offered by Atkins Thomson, and ourselves look forward to a long union with Robina.”

Hazell P – August 2014


“It was a friend who first introduced me to Michelle Ellis when I needed professional guidance through my recent divorce. After my experience, I can now in turn thoroughly recommend the service provided by Michelle who conducted matters with both strength and sensitivity at the appropriate times. I was able to rely on her to make the right moves to bring things to a speedy conclusion when I was not able to think so clearly during a difficult time. Thanks again for being there.”

Julie B – June 2014


“A recent referral to Atkins Thomson Solicitors has seen a reasonable outcome to what beforehand was a lengthy and complex legal dispute. This process was guided by a very professional advocate ably supported by a team of other specialist colleagues. Always contactable, extremely courteous and kept fully informed throughout by staff at a cost-effective firm, whose services I have no hesitation in recommending to others.”

Gerry D – March 2014


“Michelle, thank you for today. You are a wonderful kind and caring person and I am blessed to have you acting for me. I could not have come to a better place or to a better person.”

Karen L – January 2014


“A very big thank you to you and your staff over these last few months! Hopefully it is all onwards and upwards from now on! Many thanks again for all your hard work.”

Kevin W – January 2014


“A test of how you trust someone’s business is to refer them to your clients.  I have referred Robina Cawston and her team at Atkins Thomson to clients and have not been disappointed.  However, for me being able to ask Robina to help with my 96 year old Nan’s affairs is the biggest testimonial to trust I can give, as this required not only expertise but someone who would treat my Nan with kindness and respect.  Robina came to my Nan’s home and was kind, respectful, clear with her explanation of the process and made my Nan feel very safe in something that for her could have been very confusing. The paperwork side of the legal matters was very clear and the administration of the firm very efficient.  Thank you for all your support so far and I will not,  and do not ,hesitate to recommend the services of Robina and her team at Atkins Thomson and I look forward to a long and successful relationship.”

Victoria S – January 2014


“I would like to take this opportunity to thank Robert  Dellow and Robina Cawston for all the hard work they put in for us on the purchases we complete on (as well as those we do not!!).  We know that you pull out all the stops for us and work hard to meet deadlines.  We really do appreciate the service you deliver.”

Zoe M – January 2014


“I just wanted to say thank you for your hard work and support over the past couple of years.  I am really pleased that my divorce came through before christmas.  I can now move on with my life.  Once again thank you Michelle Ellis…”

Alec F – January 2014 


“Thank you Michelle Ellis for your help and assistance with my recent legal matters.  Your personal and prompt service was greatly appreciated.”

Marion L – January 2014


“I would like to say how good and helpful you have all been on the sale of my property and to let you know I would recommend you to anybody. I will certainly be using you again in the future.  Many thanks to all especially Nino Picccoli who has been keeping me up to date all the way through. Very helpful…”

Tim G – December 2013


“I have met Michelle Ellis on a couple of occasions and I have found her to be very personable, friendly and easy to deal with.  I am not in a position to require her services personally, but I would not hesitate in recommending her for anyone that is looking for friendly, compassionate advice on family law.

Mr & Mrs B – December 2013


“I was recommended Michelle Ellis by a friend ,after having some difficulties with  my ex-partner. After explaining my situation, Michelle completely put my mind at rest by giving helpful advice and reassurance so that when I attended court I felt confident about what would happen.  I would definitely use Michelle again and would recommend her to anyone.”

Sarah F – November 2013


When we were approached by a property developer recently with an opportunity to sell our business and land, we realised that we would need the advice of a solicitor who specialises in commercial property.  We were introduced to Atkins Thomson and went for a free consultation with Robert Dellow.  We were so impressed with his knowledge and experience that we immediately instructed him to act on our behalf.  Robert discussed the options available to us in clear and understandable terms, without jargon!  He helped us every step of the way and his advice ensured that we got the best deal possible for our business.  We were totally delighted with the support provided by Robert and Atkins Thomson and would thoroughly recommend their services.  If you need a commercial property solicitor, get in touch with Robert.”

Robert P – September 2013


“Atkins Thomson provided us with excellent service, polite staff and were knowledgeable and punctual in all aspects of our conveyancing.  We are certain to recommend Chantal Percival the solicitor who handled our matter. Very good value for money too.”

Alan M – August 2013


“Atkins Thomson have acted for us twice in the last three years conveyancing for house sales and purchases. On both occasions we have found their service to be excellent; they have dealt with all enquiries speedily and efficiently and we felt that their service also had a personal touch. They were always available to answer any enquiries and it was really nice to be able to speak to the person dealing with our case on every occasion. We would certainly not consider using anyone else in the future based on our highly positive experience of Atkins Thomson.”

Nancy B –  March 2013


“I recommend Michelle Ellis at Atkins Thomson for a really efficient service, personal advice given in a friendly manner, full information on the things that matter and no waffle just to fill in time. This lady was invaluable on the time given to me to explain how to deal with family law problems, I would recommend her services to anyone needing advice on family law.”

A R – September 2012


“Thanks for letting us know that the exchange went through today. You have been a very calm, steady and efficient guide through the whole process. Thanks very much for all your help – it’s really appreciated.”

J O – July 2012


“Thank you Vicky,  to you Robert and your other colleagues who have been so helpful.  I will certainly come back to you when I need any legal services in the future.”

Hazel P – May 2012


“I would highly recommend Michelle Ellis.  She handled my divorce brilliantly – clear, concise explanations and with empathy.  She even did the same of my ex! Thank you very much for all you have done..”

Gail B – March 2012


“I would like to say a big thank you for all you help and advice you have given me over the last few months.  I have to say I was very impressed with how quickly you reacted to get everything done in time(sorry for leaving it to the last minute). Everything was handled professionally in such a delicate situation.”

Rose T – November 2011


“Michelle, thank you so much for your support through all of this and being on my side, it is quite an isolating thing to go through… Thank you for making this less stressful… I hope I do not need legal services in the future but if I ever do I would definitely go back to you… Finally this chapter of my life is closed, with your help…Many thanks to you, you have been wonderful!!”

Natalie F – June 2011€


“Can I take this opportunity to thank you so very much for handling my divorce for me.  You made a very upsetting and difficult time a lot less stressful.  It is nice to think that my ex-husband and I have remained on friendly terms for our sons sake and this was because of your professionalism and discretion. You will be highly recommended.”

Lisa N – April 2011